Privacy Policy

Last updated: May 9, 2025

This policy describes how we collect, use, store, and protect your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”).

1. Who We Are

The website www.dustpack.ro is operated by SC ICEY DESIGN SRL. For questions regarding privacy, please contact us at: [email protected]

2. What information we collect

We collect the following types of data, depending on your interactions with the website:

Other information: Messages sent via the contact form, details about ordered products or downloaded
routes Identification data: Last name, first name
Contact information: Email address, phone
number Shipping/billing information: Full address, Personal Identification Number (if an invoice is requested for an individual), Tax ID (for invoices issued to a business)
Technical data: IP address, browser type, operating system

3. How we collect data

Data is collected through:

  • Contact Forms
  • Orders placed for products or tours
  • Downloading files (e.g., GPX files)
  • Subscribe to the newsletter (if available)
  • Cookies and Similar Technologies

4. Why do we collect this data?

We use your data for the following purposes:

  • Order processing and invoicing
  • Communicating with users regarding the products or services they have ordered
  • Scheduling shifts and communicating related logistics
  • Responses to questions submitted via the contact forms
  • Improving the website experience (e.g., traffic analysis, content personalization)

Data is processed on the basis of one or more of the following grounds:

  • Performance of a contract (e.g., order, organized tour)
  • Legal obligation (e.g., issuing an invoice)
  • Consent (e.g., subscribing to the newsletter)
  • Legitimate interest (e.g., website security, fraud prevention)

6. Who has access to the data

Your data is NOT sold or rented to third parties. We may share data with partners or suppliers only to the extent necessary to:

  • Payment processing (e.g., secure payment processors)
  • Order delivery (e.g., couriers)
  • Issuing invoices (e.g., accounting firms or authorized software)

All of our partners comply with GDPR regulations.

7. How long we retain data

Personal data will be retained:

  • In accordance with legal requirements (e.g., 10 years for invoices)
  • Until consent is withdrawn (e.g., for the newsletter)
  • A maximum of 3 years for order history or communications not subject to other legal obligations

8. Your rights

You have the following rights regarding your data:

  • Right of access
  • Right to rectification
  • The right to erasure (“the right to be forgotten”)
  • The right to restrict processing
  • The right to data portability
  • The right to object
  • The right to file a complaint with the ANSPDCP (www.dataprotection.ro)

9. Data Security

We take all necessary technical and organizational measures to protect data against loss, unauthorized access, alteration, or disclosure. The data is stored on secure servers, and access to it is restricted to authorized personnel only.

10. Cookies

This website uses cookies to improve your user experience and for traffic analysis. You can manage your cookie preferences directly in your browser.

11. Changes

We reserve the right to modify this policy at any time. Any changes will be posted on this page, along with the updated date.